Site Engagement Specialist
Overview:
If you love engaging people with a warm welcome to make them, feel at home, you’ll love our company culture at Melan. No matter where you are at in your career journey, our team is eager to help you find your perfect fit. Melan is a fast-growing women-minority owned company. We are setting a new standard of excellence for multifamily operators and developers.
Melan is currently looking to hire an experienced Site Engagement Specialist to oversee the leasing of apartments and assist with resident relations. We are looking for an entrepreneurial-minded person who enjoys building relationships with their team and with residents . If this sounds like you, apply to join our team today!
Responsibilities:
The responsibilities of the Site Engagement Specialist are as follows:
- Manage all aspects of the leasing process, including leasing apartments, preparing lease paperwork, and assisting to ensure a smooth move-in process.
- Greet clients, assess needs, answer questions, and provide tours of the apartments and community.
- Process applications and prepare and review lease agreements and renewals.
- Respond to in-person, phone, and email inquiries, which includes providing leasing information, making appointments, and creating and following up with maintenance requests.
- Assist with completing weekly, monthly, and special reports as assigned by the Site Manager or Site Director.
- Receive deposits and rent money, and record appropriately.
- Provide excellent customer experiences and assist everyone with a positive, upbeat and friendly tone.
Qualifications:
The qualifications for a Site Engagement Specialist are as follows:
- High school diploma or equivalent is required. Bachelor’s degree is preferred.
- Excellent verbal and written communication skills.
- Customer service focused on the ability to be a strong team player.
- Proficient in Microsoft Office (Word, Excel, PowerPoint) Yardi a plus!
- Able to multitask and meet deadlines in a timely and organized manner.
- Must be able to work a flexible schedule, including weekends.
- Must be able to tour the community with clients, which includes walking the property and climbing stairs.
Our Team Deliverables
Melan is more than just the properties we manage; it is the people we meet and work with daily. And while we’re dedicated to our clients, investors, and tenants, we are equally devoted to our team members. We support our Melan family and encourage them to embrace the pillars of success that have worked so well for us: Flexibility, Reliability, and Convenience. These precepts are not just principles for business operation: they’re the basis for a successful career in property management – a career in which Melan will have your back every step of the way.
Team Benefits
- Career Development. Training programs to support career growth.
- Career Advancement. We are a fast-growing company!
Melan is proudly an Equal Opportunity Employer EOE/M/F/D/V.