Assistant Property Manager

About Melan Property Management

At Melan Property Management, we are dedicated to providing premier commercial real estate services through proactive management, exceptional service, and long-term value creation. Our team is driven by integrity, innovation, and a commitment to excellence in all aspects of property operations. We manage a diverse portfolio of commercial properties and believe in fostering strong tenant relationships and well-maintained environments for business success.

Position Summary

The Assistant Property Manager plays a critical role in supporting day-to-day operations across a portfolio of commercial properties. This position requires strong organizational, communication, and administrative skills, as well as a proactive and customer-service-oriented mindset. The Assistant Property Manager will work closely with tenants, vendors, and internal teams to ensure efficient property management and tenant satisfaction.

Key Responsibilities

• Assist with the daily management of commercial office or retail properties, including lease administration, tenant communications, and facility operations.
• Respond promptly and professionally to tenant inquiries, service requests, and concerns; coordinate resolutions with maintenance or vendors as needed.
• Support financial operations by processing invoices, coding expenses, assisting with budget preparation, and tracking accounts receivable.
• Coordinate vendor services including janitorial, landscaping, security, and building repairs; oversee vendor performance and contract compliance.
• Assist with inspections of properties to ensure upkeep, cleanliness, and compliance with safety standards.
• Maintain accurate and organized property records, lease documents, insurance certificates, and vendor files.
• Participate in tenant onboarding, move-ins/move-outs, and space walk-throughs.
• Provide support in managing capital improvement and repair projects, coordinating with contractors and stakeholders.
• Collaborate with the Property Manager on monthly reporting, operating expense reconciliations, and tenant correspondence.
• Maintain knowledge of lease terms and key dates; assist in enforcing lease provisions.

Qualifications

• Bachelor's degree preferred, ideally in Real Estate, Business, or related field; equivalent experience will be considered.
• 2+ years of experience in commercial property management or administrative support in real estate.
• Strong knowledge of Microsoft Office Suite; familiarity with Yardi, MRI, or other property management software a plus.
• Excellent written and verbal communication skills.
• Strong attention to detail, time management, and ability to manage multiple priorities.
• Customer service mindset with the ability to build and maintain positive tenant relationships.
• Professional demeanor and ability to maintain confidentiality.